WILL THERE BE a Battery Replacement Policy?
What is Element Vape? A local online e-commerce store which allows you to choose from thousands of different herbal choices. The web site describes their product because the “estrogenic nicotine alternative obtainable in liquid form.” How does it work? When you visit the website, you will see a large number of selections, which include fruity, floral, traditional, and exotic flavors.
As a person, you may want to find out about their shipping options, return policy, privacy policies, FAQs, and more. Please note that we strive to be an accommodating, helpful, and informative site for several our customers. For those who have any extra questions, please visit Element Vape’s help center for answers or request a signature confirmation.
How do i order online? To place your order, simply login at Element Vape, choose the product you would like, and follow the prompts. For questions, or if you want to place an order, please be aware that you may need to contact their support team. As well as email, you can also use the telephone. Please note our phone hours are Monday – Friday, Eastern Standard Time. They are usually open in the event of server outages, so you may want to call of these times.
MAY I return my damaged product or cancel my order? Yes, absolutely! Any damaged product or incorrect order can be cancelled or returned within the initial thirty days without incurring any additional charges. In addition, if you would like to cancel your account, you will greatly appreciate the shipping refund. Our website will not allow customers to leave a negative feedback once they have ordered through our website, and the same applies to placing an order through our contact number.
MAY I track my order? Yes, we do supply the tracking information for all orders. This includes our shipping address submissions. Please note that people cannot accept returns on goods that have arrived to our door without our express prior approval.
Are there any other ways to earn reward points or cash return from my Element Vape purchase? Yes, as stated above, we can pay you to encourage repeat purchases. Additional cash back or discount promotions are available through our website. If you are a loyal customer, we will reward you with even more discounts, freebies or merchandise, or even cash. We are focused on offering our customer service professionals with training and education on our products, as well as providing them with an extensive library of educational material, including videos and printed resources.
Is there an alternative way to earn reward points or cash return? Yes, you need Juul Compatible Pods to use your credit or debit card to purchase items from our website. After you have completed your purchase, you may enter your user id and pin number to redeem your reward points. Please note that you’ll not receive cash return or discount on the purchases of electronics items made making use of your charge card. Only those Reward Points redeemed for Black Friday merchandise will be eligible for rewards.
Do I get free shipping on my order? Yes, you’ll receive free shipping on all orders, regardless of your shipping address. We are still working on adding additional reward options, such as for example gift cards and free shipping options, so check back soon.
What about refunds and exchange policies? We have policies and procedures set up for returning items you may be unhappy with. Please be aware that upon delivery, standard shipping rates connect with all U.S. destinations. Also, because of internet sites employing Adult Signature, free shipping and replacement charge are not applicable on certain orders, such as those requiring assembly.
Where may i contact the client Service department? Our contact number is easily available on our home page. In case you have any further questions, you may contact us at anytime by e-mail, phone, or regular mail. Furthermore, we encourage customers located within eBook readers including the Kindle and iPad to e-mail us with any questions or concerns. Additionally, we encourage customers located within non-Ebook reading devices such as netbooks and other wireless laptops to e-mail us with any questions or concerns. If you experience a technical problem with our product or should you have questions about our services, you should contact us whenever.
Will there be a warranty or guarantees? Our policy would be to provide a lifetime warranty on our products, which covers replacement or repair for defects in materials or workmanship for a full year from the date of purchase. In the event you experience any harm or defect when using our products, you must notify us right away in order to obtain a proper replacement.